Privacy Policy

Protecting Your Privacy

At Divorce Counselling Therapy, we prioritize your privacy and are committed to handling your personal data responsibly. This Privacy Policy outlines how we manage your data when you visit our website. Whether we process your data directly or on behalf of third parties, we are dedicated to protecting the privacy of everyone whose data we handle. This document clarifies the types of data we collect, the purposes for which we process it, and your rights concerning that data. For a more comprehensive understanding, please read our full Privacy Policy.

We aim to maintain your privacy by being transparent about the information we gather, how we use it, and providing you with options to manage your privacy preferences. If you have any questions or need additional information about our privacy practices, please do not hesitate to reach out to us.

Protecting Your Privacy

Applicability of This Privacy Policy

This Privacy Policy applies solely to online activities and is relevant to visitors to our website regarding any information they share or we collect. It does not cover data gathered offline or through other channels unrelated to our website.

Consent

By using our website, you consent to the terms laid out in this Privacy Policy.

1. Key Information About Data Processing

1.1 Scope of This Privacy Policy

This Privacy Policy governs the use of our website, including our marketing activities on third-party platforms, the distribution of newsletters, educational emails, and customer support. It does not apply to other data processing activities on external websites.

1.2 Data Controller

Unless otherwise indicated, Divorce Counselling Therapy serves as the data controller responsible for processing your personal data.

1.3 Contact Information for Data Protection

For any questions or concerns about data protection, please contact us through our Contact Page.

2. How We Process Your Personal Data

We process your personal data for various purposes, each justified by a specific legal basis:

2.1 Data Processing When You Visit Our Website

When you visit our website, we may process your data for several reasons:

  • Website Operation and IT Security: To ensure the stability and security of our website, we collect data such as your full URL, browser type and version, IP address, operating system, and platform. This information is stored in server logs for up to seven days for security purposes (Legal basis: Art. 6 (1)(f) GDPR).
  • Localized Content Delivery: We use data like your language settings to deliver content tailored to your preferences (Legal basis: Art. 6 (1)(f) GDPR).

2.2 Website Analytics

We use tools like Google Analytics to understand how visitors use our website, enabling us to improve services, enhance advertising efforts, and analyze site performance. You can opt out of Google Analytics by visiting this link or adjusting your settings on Google Ads.

2.3 Retargeting and Display Advertising

To serve personalized ads, we utilize cookies and retargeting services from providers such as Google Ads and Facebook Ads. You can opt out of this data processing through their respective privacy settings.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as legally required.

4. Sharing of Personal Data

We may share your data with:

  • Internal departments within Divorce Counselling Therapy
  • IT service providers
  • Legal authorities, if required by law
Sharing of Personal Data

5. Your Rights Regarding Your Personal Data

You have several rights concerning your personal data, including:

  • The right to access, correct, or delete your data
  • The right to restrict or object to data processing
  • The right to withdraw consent at any time
  • The right to data portability

To exercise any of these rights, please contact us via our Contact Page.

6. Changes to This Privacy Policy

We may revise or update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly.

7. How We Use Your Data

The data we collect is used for the following purposes:

  • To operate, maintain, and improve our website
  • To understand how you use our website and enhance your experience
  • To communicate with you for customer service, marketing, and promotional purposes
  • To prevent fraud and protect against the misuse of our website

8. Types of Data We Collect

We collect both directly provided information and automatically collected data:

  • Personal Information: Such as your name, contact details, and any other information you provide when creating an account or interacting with us.
  • Technical Data: Including log files, cookies, and similar tracking technologies used to monitor user behavior.
Types of Data We Collect

For more information on our use of cookies and similar technologies, please refer to our [Cookie Policy].

Additional Information: Protecting Children’s Data

We take special care to protect the data of minors who use our services. If you are under 18, please ensure you have permission from a parent or guardian before providing any personal information. We encourage parents and guardians to monitor their children’s online activities to ensure safe and responsible internet use.

New Addition: Enhancing Data Security

We are continually enhancing our data security measures to protect your information. This includes the implementation of advanced encryption techniques, regular security audits, and real-time monitoring to detect and prevent unauthorized access. We are also exploring new methods such as AI-based threat detection to further safeguard your data against potential breaches.

Enhancing Data Security

Contact Us

If you have any questions or require additional information, please contact us through our Contact Page.